Hi guys,
Just to let you know, a few hours ago we started getting our earliest reports that ActiveInbox isn’t loading today, and a quick diagnosis suggests that Gmail has changed.
It’s not yet affecting any of our accounts, so we’re not experiencing it first hand just yet.
With the help of a few people who’ve contacted support though, I hope we’ll have a fix by Monday (I’ll be working on it over the weekend).
Andy
This was written by Andy Mitchell
19 Comments
Great warning, thanks for the update!
Thanks. Saw it wasn’t loading and had just started my own troubleshooting. Do you know what the change to gmail is/will be?
Mine is now working.
It’s not loading for me, either, so if you need help troubleshooting or testing, happy to help.
Any updates on this? Thanks.
There’s been changes to Gmail that i havnt even got yet and its been over a year
some of my friends Gmail pages look totally different from mine i dont even have the new Google search bar so i doubt this change will effect everyone
no need to panic guys
All due respect, I am completely handcuffed and quite dependent upon AI.
i dont have it, keeps disappearing.
I also am experiencing the problem. Chrome 21.0.1180.89 m. Just updated Windows 7 with their emergency update (KB2744842).
Yeah, just got hit with it this morning on my private gmail account. It’s working fine for my Google Apps for Education work account though. Not working on Firefox 15.0.1 nor Chrome 21.0.1180.83 m on Win 7 64-bit.
My ActiveInbox still doesn’t work :-(.
I miss it!!!!!
It’s not like I did not know what I had ’till it was gone, but, wow, Gmail looks dead primitive to me without ActiveInbox!! Can I have it back, pretty please?
Andy, do you have an update for us? Looking good? Not so much?
Unfortunately, mine is still down (since the 21st).
My entire business workflow is at a standstill. I wish I had been advised ahead of time that the possibility for this kind of shutdown existed. I had asked about whether risks existed in terms of data ever being lost–the reply was you had never lost anything and didn’t think that was a possibility. But there was no mention that the system is susceptible to complete shutdown in response to periodic gmail changes. I’m sure you’re working your a** off to take care of it, don’t doubt your intentions and energy, but this is killing me.
Mine’s back to life and that’s a huge relief!
Any news on this? My activebox isn’t working yet.
Do let me know if you need my help.. I have an ‘Google Apps’ email address that’s not working whereas my regular Gmail’s fine..
whin i upgraded chrome to 22+, problem solved, on 3 different machines.