You’ll be pleased to know that we’ve finally tracked down why some people were experiencing issues with Send Later – and we’ve fixed it.
What has happening was that a handful of our customers were using it on an industrial scale to schedule thousands of emails all at the same time. This was overloading our servers and causing everyone else’s scheduled emails to wait in a queue behind these few people’s newsletter releases.
Sincere apologies to those of you who may have experienced some emails being sent later than intended.
It shouldn’t happen again so if it does please make sure you drop us an email about it at support@activeinboxhq.com.
Thanks!
Andy
This was written by Andy Mitchell